PRIVACY POLICY
Nuna Holistic Retreat Center
A DBA of Lucia Gabriela Enterprises LLC
Effective Date: January 1, 2026
1. INTRODUCTION
Nuna Holistic Retreat Center (“Nuna,” “we,” “our,” or “us”), a DBA of Lucia Gabriela Enterprises LLC, respects your privacy and is committed to protecting your personal information.
This Privacy Policy applies to:
• NunaSRQ.com
• Nuna Holistic Retreat Center services
• Associated online forms, programs, scheduling systems, communications, and services operated by Lucia Gabriela Enterprises LLC
By using our website, services, products, programs, or submitting information through our forms, you consent to the collection and use of information described in this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Mailing address
• Billing information
• Payment information processed through secure third-party providers
• Emergency contact information
• Information submitted through intake forms
• Information submitted through questionnaires, surveys, and applications
• Communications sent by email, forms, text messages, or other correspondence
Depending on the services requested, you may voluntarily provide information related to:
• Personal goals
• Relationship concerns
• Wellness objectives
• Somatic experiences
• Health considerations relevant to participation
• Physical limitations
• Emergency information
You are not required to provide information beyond what is necessary to participate in our services.
3. AUTOMATICALLY COLLECTED INFORMATION
When visiting our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device information
• Referring websites
• Pages visited
• Date and time of access
• Website usage statistics
This information is used to improve website performance, security, and user experience.
4. HOW WE USE YOUR INFORMATION
We may use your information to:
• Deliver services and programs
• Process purchases and payments
• Schedule appointments
• Communicate regarding services
• Provide customer support
• Send confirmations and reminders
• Improve our website and services
• Maintain records related to participation
• Send newsletters and marketing communications
• Comply with legal obligations
5. EMAIL COMMUNICATIONS
By providing your email address, you consent to receiving communications related to:
• Services
• Appointments
• Purchases
• Programs
• Educational content
• Promotions
• Newsletters
• Company updates
You may unsubscribe from marketing emails at any time using the unsubscribe link included in email communications.
Transactional emails related to purchases, appointments, or active services may continue as necessary.
6. PAYMENT INFORMATION
Payments are processed through third-party payment processors.
Nuna Holistic Retreat Center and Lucia Gabriela Enterprises LLC do not store complete credit card information on their servers.
Payment processors maintain their own privacy and security policies.
7. CONFIDENTIALITY OF CLIENT INFORMATION
We recognize that clients often share sensitive personal information through coaching, bodywork services, applications, intake forms, and private sessions.
Information provided through services is treated as confidential and accessed only when necessary for business operations and service delivery.
We do not sell client information.
We do not publicly disclose personal information without permission except when required by law or necessary to protect health, safety, or legal rights.
Testimonials, reviews, and success stories may be shared only with permission.
8. SHARING OF INFORMATION
We do not sell, rent, or lease personal information to third parties.
Information may be shared with trusted service providers solely for purposes such as:
• Payment processing
• Email communications
• Scheduling software
• Customer support
• Website hosting
• Data storage
These providers are required to maintain confidentiality and use information only for authorized business purposes.
Information may also be disclosed when required by law, subpoena, court order, or governmental request.
9. COOKIES & ANALYTICS
Our website may use cookies, tracking technologies, and analytics tools to improve functionality and user experience.
Cookies help us understand website performance, visitor behavior, and content effectiveness.
You may adjust your browser settings to refuse cookies, although some website features may not function properly.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
11. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
By using our website and services, you acknowledge these inherent risks.
12. CHILDREN’S PRIVACY
Our services and website are intended for adults.
We do not knowingly collect personal information from children under thirteen (13) years of age.
If we become aware that personal information has been collected from a child under thirteen, we will take reasonable steps to remove such information.
13. YOUR PRIVACY RIGHTS
You may request to:
• Access personal information we maintain
• Correct inaccurate information
• Update contact information
• Request deletion of information when legally permissible
• Opt out of marketing communications
Requests may be submitted to support@nunasrq.com.
14. CHANGES TO THIS POLICY
Nuna Holistic Retreat Center and Lucia Gabriela Enterprises LLC reserve the right to modify this Privacy Policy at any time.
Updates will be posted on the website with a revised effective date.
Continued use of the website or services after changes constitutes acceptance of the updated Privacy Policy.
15. CONTACT INFORMATION
Nuna Holistic Retreat Center
A DBA of Lucia Gabriela Enterprises LLC
7008 S Tamiami Trail
Sarasota, Florida 34231
If you have questions regarding this Privacy Policy, please contact us at the email address above.